Frequently Asked Questions

Are My Terry Tots products handmade?

  • Yes. Each My Terry Tots doll and hoodie towel is handmade with care.

How long does it take to receive my order?

  • Orders typically ship within a few business days. Please see our Shipping Policy for full details.

How do I care for my Terry Tots products?

  • A gentle cold water cycle is recommended. For Terry Tots dolls, if extra care is preferred, placing the doll inside a pillowcase before washing provides added protection.

Are the fabrics prewashed?

  • Yes. All fabrics used in My Terry Tots products are prewashed prior to creation.

Can I request Custom Details?

  • Yes. Custom details are available on all items. Please refer to the product page for available options, use the order notes at checkout, or contact me with your questions.