Frequently Asked Questions
Are My Terry Tots products handmade?
- Yes. Each My Terry Tots doll and hoodie towel is handmade with care.
How long does it take to receive my order?
- Orders typically ship within a few business days. Please see our Shipping Policy for full details.
How do I care for my Terry Tots products?
- A gentle cold water cycle is recommended. For Terry Tots dolls, if extra care is preferred, placing the doll inside a pillowcase before washing provides added protection.
Are the fabrics prewashed?
- Yes. All fabrics used in My Terry Tots products are prewashed prior to creation.
Can I request Custom Details?
- Yes. Custom details are available on all items. Please refer to the product page for available options, use the order notes at checkout, or contact me with your questions.
